Please enable JavaScript in your browser to complete this form.Warranty Check We operate as a third party and cannot guarantee the retrieval of information based on your submission. Our team will make every effort to check with vendors and manufacturers to provide the most accurate details available. Name *FirstLastPhone *By clicking this box you are agreeing to receive text messages from Atlanta Air AuthorityYesNoEmail *EmailConfirm EmailAddress *Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeAre You The Original Purchaser? *-- Select --YesNoApplication of Equipment *-- Select --Residential ApplicationResidential Rental Property ApplicationCommercial ApplicationPlease be advised that when we check a warranty, if we are not made aware that the equipment is installed in a commercial application and the warranty claim is subsequently denied, the responsibility for any cost difference will fall on the customer. It is crucial to inform us of the commercial nature of the application to ensure accurate warranty verification.Manufacturers and dealers classify residential rental properties as commercial, which means warranties on equipment installed in these properties will be standard 'out of the box' warranties. Please note that commercial HVAC systems typically come with standard industry warranties. There are no extended warranties offered by the manufacturer. The standard warranty for these units is 5 years on the compressor and one year on the remaining parts. In the case of a failed heat exchanger, there may be additional warranty coverage. Please be advised that when we check a warranty, if we are not made aware that the equipment is installed in a commercial application and the warranty claim is subsequently denied, the responsibility for any cost difference will fall on the customer. It is crucial to inform us of the commercial nature of the application to ensure accurate warranty verification. Please note that commercial HVAC systems typically come with standard industry warranties. There are no extended warranties offered by the manufacturer. The standard warranty for these units is 5 years on the compressor and one year on the remaining parts. In the case of a failed heat exchanger, there may be additional warranty coverage. Please be advised that when we check a warranty, if we are not made aware that the equipment is installed in a commercial application and the warranty claim is subsequently denied, the responsibility for any cost difference will fall on the customer. It is crucial to inform us of the commercial nature of the application to ensure accurate warranty verification. Brand Name *-- Select --RheemRuudGoodmanDaikinTraneAmerican StandardCarrierFirst Company (FirstCo)InnovairOtherOther Brand Name *If the equipment is not listed in the drop down please know that we try but are less likely to find you an answer due to lack of manufacturer support.Please be aware that all First Company equipment comes with a standard warranty. For detailed warranty information, please refer to this document from FirstCo below. First Co Warranty Documentation Visit FirstCo.com for more information Model Number *Serial Number *Upload Picture of Data Plate * Click or drag a file to this area to upload. Please take a picture of the Data Plate on your equipment that shows the model and serial of the equipment. There is a 10mb max file size. Accepted file types include: .jpg, .jpeg, .png, .gifData Plates The data plate, which contains the model and serial number of HVAC equipment, is typically located in a visible and easily accessible spot on the unit. Here are some common locations where you can find the data plate: Furnaces: Look for the data plate either inside the front panel door or on the side of the unit near the burner chamber. Air Conditioners and Heat Pumps (Outdoor Units): The data plate is often located on the exterior of the unit, usually on one of the side panels or on the back. Air Handlers and Evaporator Coils (Indoor Units): Check inside the access panel or on the side of the unit where it's easily visible when the panel is removed. Recommend a professional technician access evaporator coil data plate for you or retrieve that information from your paperwork. Thermostats: In some cases, especially for more advanced thermostats, the model number may be located on the back of the unit or inside the battery compartment. Ductless Mini-Split Systems: For indoor units, the data plate may be inside the cover or on the side. For outdoor units, it's typically on the exterior of the unit. If you're having trouble locating the data plate, refer to the owner's manual for guidance or contact the manufacturer for assistance. Description of Issue *Submit
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